Terms & Conditions

Please review our terms of service before making a purchase

1. Introduction

Welcome to Paw Princess. By accessing our website or making a purchase, you agree to these Terms and Conditions. Please read them carefully before proceeding.

2. Eligibility & Account

You must be at least 18 years old to purchase from Paw Princess. By placing an order, you confirm that all information provided is accurate. You are responsible for maintaining the confidentiality of your account credentials.

3. Products & Pricing

3.1 Product Information

We strive for accuracy in all product descriptions and images. However, we cannot guarantee that colors displayed on your screen perfectly match the actual products.

3.2 Availability

All products are subject to availability and may be discontinued without notice.

3.3 Pricing

Prices are available in local currencies and subject to change. We reserve the
right to correct pricing errors and will notify you if this affects your order.

3.4 Taxes

Prices exclude applicable taxes, customs duties, and import fees, which are the customer's responsibility.

4. Orders & Payment

4.1 Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse or cancel orders for reasons including product unavailability, pricing errors, or suspected fraud.

4.2 Payment

We accept major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay and selected local payment methods. Payment must be received before order
processing.

4.3 Security

All transactions are encrypted and secure. We do not store complete credit card information.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 2-3 business days.

5.2 Delivery Times

  • Domestic (SG): 3-5 business days (standard)
  • Asia : 7-10 business days
  • Others: 10-14 business days

5.3 Shipping Costs

Calculated at checkout based on location and method.

5.4 International Orders

Customers are responsible for all customs duties and import taxes.

5.5 Address Accuracy

Ensure your shipping address is correct. Changes must be requested within 2 hours of order placement.

6. Intellectual Property

All website content—including text, images, logos, and designs—is owned by Paw Princess and protected by copyright and trademark laws. You may view content for personal use only. Unauthorized reproduction is prohibited.

7. User Conduct

You agree not to:

  • Use our site for unlawful purposes
  • Attempt unauthorized access
  • Transmit harmful code
  • Interfere with site functionality
  • Scrape or harvest data

Violations may result in account suspension.

8. Limitation of Liability

Products are provided "as is." Paw Princess is not liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the purchase price of the product.

9. Product Safety

Our pieces are designed for companion animals. Supervise your pet while wearing items and remove if signs of discomfort appear. Products are for pets only, not humans.

10. Dispute Resolution

These Terms are governed by the laws of [Your State/Country]. Disputes shall be resolved through binding arbitration on an individual basis. You waive the right to class action lawsuits.

11. Changes to Terms

We may update these Terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance.

12. Contact

Questions about these Terms?

Email: wardrobe@paw-princess.com

By using our website, you acknowledge that you have read and agree to these Terms & Conditions.

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