1. Introduction
Welcome to Paw Princess. By accessing our website or making a purchase, you agree to these Terms and Conditions. Please read them carefully before proceeding.
2. Eligibility & Account
You must be at least 18 years old to purchase from Paw Princess. By placing an order, you confirm that all information provided is accurate. You are responsible for maintaining the confidentiality of your account credentials.
3. Products & Pricing
3.1 Product Information
We strive for accuracy in all product descriptions and images. However, we cannot guarantee that colors displayed on your screen perfectly match the actual products.
3.2 Availability
All products are subject to availability and may be discontinued without notice.
3.3 Pricing
Prices are available in local currencies and subject to change. We reserve the
right to correct pricing errors and will notify you if this affects your order.
3.4 Taxes
Prices exclude applicable taxes, customs duties, and import fees, which are the customer's responsibility.
4. Orders & Payment
4.1 Order Acceptance
All orders are subject to acceptance. We reserve the right to refuse or cancel orders for reasons including product unavailability, pricing errors, or suspected fraud.
4.2 Payment
We accept major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay and selected local payment methods. Payment must be received before order
processing.
4.3 Security
All transactions are encrypted and secure. We do not store complete credit card information.
5. Shipping & Delivery
5.1 Processing Time
Orders are processed within 2-3 business days.
5.2 Delivery Times
- Domestic (SG): 3-5 business days (standard)
- Asia : 7-10 business days
- Others: 10-14 business days
5.3 Shipping Costs
Calculated at checkout based on location and method.
5.4 International Orders
Customers are responsible for all customs duties and import taxes.
5.5 Address Accuracy
Ensure your shipping address is correct. Changes must be requested within 2 hours of order placement.
6. Intellectual Property
All website content—including text, images, logos, and designs—is owned by Paw Princess and protected by copyright and trademark laws. You may view content for personal use only. Unauthorized reproduction is prohibited.
7. User Conduct
You agree not to:
- Use our site for unlawful purposes
- Attempt unauthorized access
- Transmit harmful code
- Interfere with site functionality
- Scrape or harvest data
Violations may result in account suspension.
8. Limitation of Liability
Products are provided "as is." Paw Princess is not liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the purchase price of the product.
9. Product Safety
Our pieces are designed for companion animals. Supervise your pet while wearing items and remove if signs of discomfort appear. Products are for pets only, not humans.
10. Dispute Resolution
These Terms are governed by the laws of [Your State/Country]. Disputes shall be resolved through binding arbitration on an individual basis. You waive the right to class action lawsuits.
11. Changes to Terms
We may update these Terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance.
12. Contact
Questions about these Terms?
Email: wardrobe@paw-princess.com
By using our website, you acknowledge that you have read and agree to these Terms & Conditions.